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COOKIE POLICY

Last updated: 26 August 2026

This Cookie Policy explains how LiliStore uses cookies and similar technologies when you visit or interact with our website.

It should be read together with our Privacy Policy, which explains how we collect, use and protect personal information.

1. What Are Cookies?

Cookies are small files or pieces of information stored on or accessed from your device when you visit a website.

Similar technologies may include pixels, tags, scripts, local storage and other technologies that help websites function, remember preferences, measure performance or support advertising.

2. Who We Are

LiliStore is an online pet store serving customers in the United Kingdom.

Trading name: LiliStore
Business operator: SUELEN CRISTINA DE LIMA PEREIRA DA SILVA
Business address: RUA SABINO DE SOUSA, 119 LISBON - PORTUGAL
Country of establishment: Portugal
Email: thelilistore.com@gmail.com

3. Why We Use Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Operate and secure our website;

  • Remember items in your shopping basket;

  • Maintain account or session information;

  • Remember your preferences;

  • Process and support online purchases;

  • Understand how visitors use our website;

  • Measure website performance;

  • Improve the customer experience;

  • Measure the effectiveness of marketing campaigns;

  • Support advertising and remarketing where permitted.

4. Categories of Cookies

Depending on the technologies active on our website, cookies may fall into the following categories:

Strictly Necessary Cookies

These cookies and technologies are required for essential website functions, such as security, shopping basket operation, checkout, account access and remembering privacy choices.

Where the law permits these technologies to be used without consent because they are strictly necessary or another applicable exception applies, they may operate automatically.

Functional Cookies

These technologies help provide additional functionality and remember choices you make, such as certain website preferences.

Where consent is legally required, they will not be activated until you have made the relevant choice.

Analytics and Performance Cookies

These technologies help us understand how visitors interact with the website, for example which pages are visited and how customers navigate through the store.

We use this information to understand website performance and improve our services.

Where consent is required by applicable law, analytics technologies will only be used after the necessary consent has been obtained.

Advertising and Marketing Cookies

These technologies may be used to measure advertising campaigns, understand whether advertisements result in visits or purchases, limit repeated advertising and, where applicable, provide advertising that may be more relevant to you.

They may also involve technologies provided by advertising or social media partners.

Advertising and behavioural tracking technologies that require consent will not be activated before valid consent is obtained.

5. Wix and Our Technology Providers

Our website is built and hosted using Wix. Wix may use cookies and similar technologies that are necessary to provide website, security, e-commerce, account and checkout functionality.

We may also use additional analytics, advertising, payment, fulfilment or social media technologies depending on the services enabled on the website.

Some of these services are provided by third parties. Where those third parties store or access information on your device or process information collected through such technologies, we provide information about their involvement through our cookie settings, this policy or our Privacy Policy.

6. Cookie Details and Duration

Cookies may be either:

  • Session cookies, which normally expire when you close your browser; or

  • Persistent cookies, which remain for a defined period or until they are deleted.

The duration depends on the purpose and provider of the particular technology.

A current list of cookies and similar technologies used by our website, including their purpose, provider and duration, is available through our Cookie Settings / Privacy Settings where provided on the website.

Because website services and integrations may change over time, this list may also be updated when our technology providers change their cookies or similar technologies.

7. Your Cookie Choices

When you first visit our website, you may be presented with a cookie consent banner or privacy settings panel.

Where consent is required, you can choose whether to accept or reject non-essential categories of cookies.

You do not have to consent to non-essential technologies in order to browse the basic functions of our website.

You may change or withdraw your consent at any time through the Cookie Settings / Privacy Settings option available on our website.

Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

8. Browser Controls

Most web browsers allow you to manage or delete cookies through their settings.

Depending on your browser, you may be able to:

  • Delete existing cookies;

  • Block some or all cookies;

  • Restrict third-party cookies;

  • Receive notifications when cookies are being stored.

Please note that blocking strictly necessary cookies may affect the operation of certain website functions, including the shopping basket, account features or checkout.

9. Third-Party Technologies

Some features of our website may involve third-party services, such as payment processors, analytics providers, advertising platforms, social media services or delivery integrations.

These third parties may use their own cookies or similar technologies where they are integrated into the website.

Where applicable, their processing may also be governed by their own privacy and cookie information.

10. International Data Processing

Some technology providers may process information outside the United Kingdom.

Where the use of cookies or similar technologies results in the transfer of personal information internationally, we handle those transfers in accordance with the safeguards described in our Privacy Policy and applicable UK data-protection law.

11. Personal Data and Cookies

Some cookies and similar technologies may involve the processing of personal information, such as IP addresses, device identifiers, browsing activity or online identifiers.

Where personal data is processed, the UK GDPR and other applicable data-protection requirements may also apply.

For further information about how LiliStore processes personal information and your data-protection rights, please read our Privacy Policy.

12. Changes to This Cookie Policy

We may update this Cookie Policy when our website, technology providers or legal requirements change.

When we make changes, we will update the “Last updated” date at the top of this page.

13. Contact Us

If you have questions about our use of cookies or similar technologies, please contact:

LiliStore
Email: thelilistore.com@gmail.com
Business address: Rua Sabino de Sousa, 119 RCE Lisbon - Portugal
Country of establishment: Portugal
Customer service hours: Monday to Friday, 10:00 AM to 7:00 PM (Portugal time)
Market served: United Kingdom

Help & Legal

Made with Love for Animals

 

LiliStore was born from a genuine love for animals and the desire to care for them the way they deserve — with kindness, attention and respect.

We choose every product with their comfort, happiness and well-being in mind, because they fill our lives with love every single day.

Because anyone who loves animals knows: they are not just part of the family. They are family.

Become Our Bestie!

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© 2026 LiliStore. All rights reserved.

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